Privacy Policy

Who we are

Our website address is: https://stayostuni.com.

Data Controller:
Michal Penc
POD KOSÍŘEM 356, ČNH 79816
Contact Email: hello@stayostuni.com

Bookings, Inquiries, and Contact Forms

When you book an apartment, make a reservation inquiry, or contact us through our website forms or email, we collect the personal data you choose to provide. This typically includes:

Purpose of processing: We use this information strictly to process your bookings, manage your accommodation, communicate with you regarding your stay, and fulfill necessary legal, administrative, and accounting/tax obligations under Italian and EU law.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies and Third-Party Tools

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Third-Party Cookies & Features: Our website may use embedded elements such as interactive availability calendars (e.g., Google Calendar) or analytical cookies to ensure proper website functionality and improve user experience. You can manage or withdraw your consent at any time via our cookie banner.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, calendars, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not sell, trade, or rent your personal data to third parties. Your data is only shared with trusted service providers or software strictly necessary to operate our business (such as hosting providers or email services). If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For bookings and financial/tax records, we retain your data for as long as required by Italian and European tax and civil law (typically up to 10 years for accounting documents).

What rights you have over your data

If you have an account on this site, have left comments, or have made a booking with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments and booking inquiries may be checked through an automated spam detection service.